Last updated: 26/09/2025
At Horizon Estate, Pantelleria, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, book an accommodation, or use our services.
1. Data Controller
The data controller responsible for processing your personal information is:
Horizon Estate – Pantelleria
Email: contact@horizonpantelleria.com
Phone: +393396384136
Address: Khaddiuggia, Pantelleria, Italy
2. Data We Collect
We may collect the following personal information:
When you book or contact us: name, surname, email address, phone number, address, payment details, booking preferences.
When you use our website: IP address, browser type, device information, cookies.
When you subscribe to our newsletter: name and email address.
3. Purpose of Processing
Your personal data is processed for the following purposes:
To manage reservations and payments.
To communicate with you about bookings, services, and requests.
To comply with legal obligations, including invoicing and tax requirements.
To improve our website and guest experience.
To send you newsletters or promotional offers (only if you gave your consent).
4. Legal Basis
The processing of your personal data is based on:
Contractual necessity (to process and confirm your booking).
Legal obligations (accounting, tax, security).
Legitimate interest (improving services, ensuring site security).
Consent (for newsletters, marketing communications, cookies).
5. Data Storage & Security
Your personal data is stored securely on protected servers.
We implement technical and organizational measures to protect data from loss, misuse, or unauthorized access.
Data is retained only for as long as necessary to fulfill contractual or legal obligations.
6. Sharing of Data
We do not sell or rent your data. Your personal data may be shared with:
Payment providers (for secure transactions).
Booking platforms (if you book via third parties).
Authorities (where required by law, e.g., tourist registration).
Service providers (IT, hosting, newsletter tools), under strict confidentiality agreements.
7. Cookies
Our website uses cookies to enhance user experience, analyze traffic, and provide essential functions.
Essential cookies: required for the website to function.
Analytics cookies: to understand how visitors use our site.
Marketing cookies: used only with your consent.
For more details, see our Cookie Policy.
8. Your Rights (GDPR)
As a user, you have the right to:
Access your personal data.
Request correction or deletion of your data.
Restrict or object to processing.
Withdraw consent at any time (for newsletter/cookies).
Request data portability.
To exercise your rights, please contact us at contact@horizonpantelleria.com.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites.
10. Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page with a new “last updated” date.